Warranty is categorized by :

1. Local Distributor Warranty
Most of the products are under 1 year service and spare-parts warranty.
Service and repair normally take 2 (two) to 12 (twelve) weeks depends on damaged level.

2. ToekangModem Waranty (factory default)
Factory warranty are 1 year service and spare-parts warranty.
Service and repair normally take 4 (four) to 12 (twelves) weeks depends on damaged level.

Please Note that;

• Goods Purchased within 31 x 24 hours are subject to be replaced if unit are damaged or malfunctioned from the factory.
• There are items which are not included in the waranty are chargers, batteries, and cables. Should these items are damaged or malfunctioned will not be covered under products warranty, please check thoroughly when you purchased.
• All products purchased and ship out to customer and damaged caused by that is subject to be claimed. Please report to us immediately if there are any damage or malfunction, so that we are noticed and the products can be claimed.

Please kindly come to our shop or send the damaged goods to us for warranty and claim :

ToekangModem Centre
Pantai Indah Kapuk
Florence III/19, Bukit Golf
Jakarta 14460 - INDONESIA
Tel. 021-32764889, 32764881
Fax. 021-56982887